Solar Joy Review

Executive summary

Solar Joy is on a mission to help customers save as much as 50% on their electric bill, thanks to the power of solar energy.

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Solar Joy Highlights

  • Direct line number with a no-obligation quote
  • Family-run business with a genuine passion for solar energy and the future
  • No money down or initial outlay
  • Potential of big savings

Pros

  • Really great website, easy to navigate and find the information you need
  • Easy slide calculator to calculate potential savings
  • 3 easy steps to getting the solar system installed

Cons

  • No online live chat feature
  • Coverage limited to certain states
  • No guarantee that you could qualify for zero down-payment

Quality and Efficiency

It’s clear as soon as you land on the Solar Joy site, that this is a company that is really passionate about saving the environment and saving you money. You are given all the key information that you need to get started on a quote. The site is really easy to navigate, too.

Quality and efficiency is assured with the fact they are one of the leading solar companies in the states. Unfortunately, there isn’t a huge amount of information about the actual systems and installers they use. So it’s hard for potential customers to find out more about each of the components of the system and the overall quality of the service.

We called Solar Joy and left a message to try and find out more, but unfortunately, we didn’t hear back.

Cost and Finance Options

Again, there isn’t a huge amount of detailed information about the finance option side of things, once the customer has decided that a solar panel system could be right for them and their home. What Solar Joy falls down on here, it makes up for with a clear and strong message about the fact that many customers could qualify for a zero down-payment.

It makes clear that the federal government is working to ensure more people adopt this eco-friendly form of energy by offering discounts and incentives of as much as 50% on complete solar electric systems.

Solar Joy also includes a sliding calculator so visitors can calculate how much they could potentially save. This really makes it clear and brings it home in a nice visual way, which a lot of sites don’t do. There’s also quite a useful Industry News section, which at least gives the whole thing some context for the visitor and encourages them to find out more about how they could save money, increase the value of their home, and protect against rising energy prices.

Manufacturer’s Experience/Portfolio/Reputation

It’s clear that Solar Joy is passionate, you can’t mark it down for that. However, it just don’t seem to have enough information about it as a company.

The good points are they are a family-run company, with the founders having families and children of their own, so the site does have that positivity for the future that comes across. But sadly this wouldn’t be enough for many customers who may want to see more detailed information about the company’s credentials, such as previous installations, testimonials, supplier vetting, and quality control & training.

Structure and Installation

Again, the site doesn’t go to town on detailing all the information that many potential customers would want to see ahead of finding out more or making a call to the Solar Joy team. It has done a good job of enticing people in with a price-led message, but there isn’t enough information sadly on the solar panel components used, or about the installation of those systems.

We’re in no doubt that this would be covered off in the next stage, but in terms of the website being the vehicle for that messaging, then it could be stronger and more explicit. Especially as this is a big decision for many people as some may feel unsure about if it’s the right decision for them.

Warranty and Maintenance

There is information on solar panel systems warranty and maintenance in the Solar Joy site’s blog, and industry news, however, it does rely a little too much on those visiting the site to find it on their own. Again, as with experience, and installation, it would be good for the site to have a specific page on this, to allay the fears and address any questions or queries that visitors would like to know.

Conclusion

Solar Joy is clearly passionate about a solar future, and saving its customers money. If you can look past the initial lack of detailed information and put your trust in a form or getting in touch to find out more about the technology, and the installation.

Visit SolarJoy

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