Sungevity Review

Executive summary

Sungevity has a clear mission: helping communities and the planet, with powerful and affordable residential solar power solutions.

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  • Best-in-class technology and customer service - high quality, custom built systems
  • Partners with non-profit organizations to engage their networks with powerful solar solutions while raising funds to support valuable charity work
  • Accurate tools that let you monitor your system’s performance online and from your mobile devices
  • Efficient and affordable business solutions as well as residential


  • The latest technology that’s easy to manage with the app and a range of tools
  • Dedicated Customer Experience Managers looking after installations, including permitting, site visits, solar panel installation, and interconnection
  • Exclusive solar partner to respectable brands such as The Sierra Club, and Lowe’s
  • A range of finance options to suit all budgets and situations
  • Great visual explanations as to how solar works, and how to benefit


  • Doesn’t really have a hub or database of FAQs, or articles. This would be really helpful
  • All the support is there if you need it, but could benefit from a live chat feature
  • While the minimal feel works, the site seems a little too light in information in places
  • Could do with some extra pages to demonstrate more of their experience/portfolio of previous installations

Quality and Efficiency

It’s clear right from the start to anyone visiting the Sungevity site, that this is a solar panel solutions provider that has its customers in mind from the get-go. Whether you’re a residential customer looking to save by adopting the latest solar power technologies, or a business customer looking for a smooth switch. Sungevity is clearly a big player in the solar market, trusted by some well-known names that they’ve partnered with, such as The Sierra Club, and Lowe’s. The company use the highest quality materials and state that its solar panels are built to last, with the usual warranties and guarantees you would expect in place, should there be any problems. In fact, the whole service seems to be built around quality and efficiency. A 20-year warranty covers all components, and systems can be suitably customized to optimize for financial return.

Cost and Finance Options

Like its quality and efficiency, Sungevity seems set on making everything as straightforward and affordable for its residential and business customers alike. It’s clear whichever you are, there are a range of great value packages to help you make an impact on your pocket, as well as the planet.

A Sungevity Solar Consultant will explain all of the financing options on offer in your area and the benefits of each. Whether you’re exploring a cash purchase; Financing with a solar loan; Leasing with little to no money down, or going pay as you go. Whichever you choose, quality and longevity are assured. With 24/7 monitoring and 20-year system warranty.

Of course, actual monthly payments can vary like with any provider, based on system size, design and local rebates. But the great thing about Sungevity is that it makes the benefits so clear and fun, with emotive video banners and headers, and diagrams. Because while electricity costs fluctuate every year, Sungevity makes it easy to lock-in in low solar payments, meaning that over the life of your solar energy plan, you could really save a bundle.

Manufacturer’s Experience/Portfolio/Reputation

It almost goes without saying that outstanding customer service is Sungevity’s highest priority. It is Diamond Certified and has an A+ rating from the Better Business Bureau. As well as a Certified B Corporation, recognized for its environmental and social responsibility and for being a great place to work. This is one area where the site does fall down a little. It would be great if there could be a section detailing more about their portfolio or case-studies of previous installations. Or a page with all the businesses, brands and organizations they’ve worked with. The site does a great job of assuring residential and business customers that they’re the right team for the job, but expanding on their expertise would really seal the deal.

Sungevity’s mobile app on a tablet

Structure and Installation

As you’d expect from such an A1 provider, Sungevity’s systems are made from quality components and built to last. So it makes sense that the installation process is efficient, too. The site does a great job of explaining the step-by-step process with videos, diagrams and guides. Notably with a simple and straightforward, ‘you evaluate, we install, you enjoy’ mantra. Their ultimate aim is to take the guesswork, and the legwork, out of your solar electricity plan.

In a nutshell, a consultation with one of Sungevity’s solar experts will give you all the information you need to weigh-up your solar options. They’ll design your residential solar panel system, provide an accurate quote, and explain your financial options, including local rebates or other incentives.

They will then manage all of the necessary planning, paperwork, solar panel installation, applicable rebates, and anything that gets in the way. Once all done, you’re then free to enjoy the savings and the peace of mind that comes with going solar. Monitor your solar production with the mobile app anywhere, anytime. And earn a referral bonus by recommending a friend and a 20 year guarantee.

Warranty and Maintenance

Sungevity, like most providers, has all the usual warranties in place you’d expect. But it’s the level of customer service, ongoing support & maintenance, and overall quality of its components that really make it stand-out from the rest.

Its network of installers and technicians are second to none, and it makes it clear that they’re handpicked to meet or exceed high standards. Not only have all their solar installers passed a rigorous qualification process, but they receive ongoing training and updates.

What really makes Sungevity maintenance offer unlike most others, is the fact it has representatives who review the work carried out at each stage of the project, and certify that it meets Sungevity’s exacting standards. Once an installation is complete, a Sungevity Quality Assurance Specialist inspects the system and confirms the quality of the work.

The only small thing that lets this otherwise exemplary service down, is there could be a separate section on the site that details more clearly the full spectrum of what’s included in the warranties, and the terms could be made clearer and easier to find. 


Whether it’s for residential or business; if you’re looking for a solid solar power solutions provider, who will be with you every step of the way on your journey to solar – and beyond – then Sungevity is it. Exemplary technologies & components, fast, responsive customer service, affordable finance options, and a wealth of ongoing support and quality assurance, make this a truly stand-out provider.

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